Employees
Submit the claim, supporting document and business reason and follow its status.
10 · Pay & finance · Reimbursements & claims
A claim should never disappear after “submitted”.
People Impressions keeps the amount, purpose, receipt, review stages and processing status attached to the claim. The manager checks business context. Finance verifies the financial details. The employee can follow what happens next.
The principle
Approval is not payment. Each hand-off—from claim to manager, Finance and payroll—needs language that describes what has actually happened.
Who uses it
One workflow. Clear responsibilities.
Managers
Review the business purpose without taking over Finance verification.
Finance
Verify the financial details, return questions and approve the authorised input.
Payroll administrators
Receive the approved adjustment against the correct period when payroll is included.
What you can do
The actions, records and decisions involved.
Structured claim form
Amount, category, purpose and source information captured together.
Receipt attachment
Supporting evidence retained with the claim.
Manager review
A business-context decision by the appropriate reporting manager.
Finance verification
A separate financial check with a return or rejection reason where needed.
Self-approval prevention
The requester cannot approve their own claim.
Payroll source reference
Approved claims can be traced into the appropriate payroll input.
Digital Impressions Connect
Built from a working internal implementation.
Connect implements employee claim submission, attachments, manager review, Finance approval, self-approval prevention, audit history and a source-linked payroll adjustment.
SubmitReviewProcess
What improves
Clarity people can feel in the workday.
- Employees know which stage owns the claim.
- Manager and Finance responsibilities remain distinct.
- Payroll adjustments can be traced back to an authorised source.
What we configure
Your operating rules come first.
- Claim categories and required fields
- Receipt and evidence rules
- Manager and Finance approval routes
- Return, rejection and escalation reasons
- Payroll period and processing hand-off
Useful questions
What to confirm before you choose.
Can the employee approve their own reimbursement?
No. The Connect workflow prevents the requester from approving their own claim.
What happens after Finance approves?
When payroll is part of the setup, the authorised amount can be queued as a source-linked payroll input. That status does not claim that payment has already happened.
Can a claim be returned for more information?
The workflow can retain the returned status and reason so the employee knows what must be corrected.
Connected features
Continue the employee journey.
Bring your real policy, request or process.
We’ll walk through the employee, manager and administrator experience and identify what needs to be configured for your organisation.
Plan your demonstration