Contact the Connect team
Email us for help with the app.
Include your organisation, phone model, iOS or Android version, app version and a short description of the problem. If you attach a screenshot, hide other people’s personal information. Never send your password, verification codes or confidential HR documents.
Sign in to your workspace
- Open Connect and choose Google sign-in.
- Use the email address registered by your organisation’s administrator.
- If you have access to one workspace, Connect opens it directly. If you have access to more than one, choose the workspace you want to use.
Downloading Connect does not automatically create an employee account or grant access to an organisation. Your administrator manages your membership and permissions.
If you see no workspace or the wrong one, confirm the email address with your administrator. You can sign out and sign in with another registered Google account. A workspace selector appears only when your account has verified access to multiple workspaces.
Attendance and daily arrivals
Your attendance comes from your organisation’s connected attendance system. Open Attendance to view the records available to your account. Team views and employee details depend on your role and your organisation’s settings.
For a missing punch, incorrect arrival time or attendance correction, contact your organisation’s attendance administrator. Use the correction request feature if your workspace provides it. Contact the Connect team if the app will not load the records.
Leave requests and approvals
Use the leave section to choose your dates, enter the details requested by your organisation and submit your application. You can view the request status and respond if your approver asks for more information.
Leave balances, eligibility and decisions are managed by your organisation. Approval controls are available only to authorised approvers. Ask your administrator if a feature you need is missing from your account.
Enable notifications
Enable notifications in Connect and allow the notification permission on your phone. Your workspace determines the updates sent to your account. Notification permission is optional; you can continue using Connect without it.
- iPhone: open Settings, find Connect under Notifications and turn on Allow Notifications. Also check Focus settings and Scheduled Summary.
- Android: open Settings, find Connect under Apps and check its notification permissions and notification categories.
- Check your internet connection, reopen the app and enable notifications again if Connect reports that registration is unavailable.
Notifications need a supported app installed on a physical phone. A browser preview or simulator cannot confirm phone notification delivery. Report repeated registration errors to us with the error text and app version.
Privacy and account access
Read the Connect privacy policy to understand the information used by the app, service providers and your choices.
To request access to, correction of or deletion of your personal information, email hello@peopleimpressions.com. Include your registered email address and organisation. We may need to verify your identity and work with your organisation to resolve the request.
Your organisation manages employee access and records. Signing out removes the app’s saved session and basic cached information from this installation; it does not delete employment records held by your organisation.